Billing and Payments (draft)
See Plans and Pricing. TODO: plan table with monthly and yearly prices.
Payment methods
Section titled “Payment methods”TODO, depends on the provider: credit and debit cards (Visa, Mastercard, Troy), and possibly bank transfer for enterprise plans. Card details are handled by TODO provider and never stored by Demostatics.
Invoices
Section titled “Invoices”TODO: invoices are issued as e-Arşiv / e-Fatura and emailed after each payment; company details (title, tax office, tax number) can be added in the account.
Renewal
Section titled “Renewal”Subscriptions renew automatically at the end of each period until cancelled. TODO: reminder email before yearly renewals.
Cancelling
Section titled “Cancelling”TODO: cancel any time from the account page; access continues until the end of the paid period.
Refunds and the right of withdrawal
Section titled “Refunds and the right of withdrawal”TODO with counsel: Turkish consumer law gives a 14-day right of withdrawal (cayma hakkı) for distance contracts, with exceptions for digital content delivered immediately with the consumer’s consent. State exactly how this applies to each plan.
Failed payments
Section titled “Failed payments”TODO: how many retries, grace period, and what happens to access.